Guide

Four of seven publish a price. Three will not

Updated

The most useful thing an index of this market can record is not the prices. It is who is willing to state one. That split runs almost exactly along company size, and it predicts more about the buying process than any feature list does.

The split

Housecall Pro, ServiceM8, Kickserv and Ambs Call Center publish full rate cards you can read without giving anyone a phone number. ServiceTitan, FieldEdge and FieldPulse publish none.

The three that decline are the three aimed at larger multi-truck operations. None of them is hiding anything unusual; they sell a configured product where the number genuinely depends on the configuration. The cost to you is that comparison stops being parallel and becomes sequential.

What travels with an unpublished price

Three things, consistently. An implementation or onboarding fee that none of the three discloses, and which on a platform of that size is often the largest line in year one.

A contract term. FieldEdge is the only vendor in this index publishing one and it is restrictive: downgrades are permitted only at the end of the current contract period.

And the disappearance of the trial. FieldEdge states outright that it offers no free trial because it prefers guided onboarding; ServiceTitan and FieldPulse mention none. All four publishing vendors offer 14 to 30 days, and ServiceM8 offers an indefinite free tier.

Getting a comparable number from the other three

Ask each the same four questions in writing before the demo: the monthly cost at your exact headcount and job volume, the one time implementation fee, the contract length and what happens if you shrink, and the price in year two.

The last is asked least and matters most. A discount applying only to year one is not a discount, it is a payment plan, and it is invisible in every comparison table including this one.

Why an index needs a date

Every price on this page was read on 15 August 2026 and carries that date in its own row. Software pricing in this category moves without announcement, and a comparison that does not say when it was read is worth very little six months later.

That is the whole discipline of an index rather than a review: record what was published, record when, and do not smooth over the gaps where nothing was.

Read the price, and the date on it

Seven US vendors, six different pricing units, four rate cards and three Request Pricing buttons, all read on one day and dated.

See the index